Where we deliver
We offer free standard shipping on all orders to the 50 United States and Washington, D.C. We do not ship to U.S. overseas territories or APO/FPO addresses.
Handling and transit
Handling takes 1–2 business days. After dispatch, transit is estimated at 3–4 business days after dispatch. The combined estimated delivery time is 4–6 business days. These are estimates, not guaranteed delivery dates. Business days are Monday through Friday, excluding U.S. federal holidays.
Order cutoff
Our daily cutoff is 07:00 PM (GMT−06:00) Central Standard Time (Chicago). Fixed UTC−06:00 throughout the year; daylight saving time does not apply. Orders placed on a business day before the cutoff use that day as the handling start date. Orders placed at or after the cutoff, on weekends or on holidays use the next business day as the handling start date.
Shipping charges and tax
Standard shipping costs $0.00 for all orders within our delivery area. Checkout displays tax as $0.00; this does not mean products are legally tax-exempt.
Delivery assistance
Please check your delivery details carefully. If a delivery is delayed, missing or arrives damaged, contact us so we can help investigate and discuss the appropriate resolution. For assistance, contact [email protected]. Our business and authorized return address is 74 Rue Du Lavoir Champagne, 74270 Frangy, France.